InboxIssue

Deliverability Insights

Deep analysis of email authentication and spam scores

Deliverability Insights

InboxIssue provides detailed analysis of your email deliverability, including authentication results, spam scores, and reputation data.

Authentication Analysis

SPF (Sender Policy Framework)

SPF verifies that the sending server is authorized to send email for your domain.

v=spf1 include:_spf.google.com include:amazonses.com -all
ResultMeaningImpact
passIP authorizedPositive
failIP not authorizedNegative (spam)
softfailIP probably not authorizedSlight negative
neutralNo assertionNeutral
noneNo SPF recordNegative

DKIM (DomainKeys Identified Mail)

DKIM adds a cryptographic signature to verify email authenticity.

ResultMeaningImpact
passSignature validPositive
failSignature invalidNegative (spam)
noneNo signatureSlight negative

DMARC (Domain-based Message Authentication)

DMARC combines SPF and DKIM with policy instructions.

PolicyMeaning
noneReport only, don't reject
quarantineSend failures to spam
rejectBlock unauthenticated emails
ResultMeaning
passAligned with policy
failFailed alignment

Microsoft Spam Analysis

For Microsoft mailboxes (Outlook.com, Office 365), InboxIssue extracts detailed spam scores.

SCL (Spam Confidence Level)

ScoreInterpretationTypical Outcome
-1Safe sender bypassInbox
0-1Very low spam probabilityInbox
2-4Low spam probabilityInbox
5-6Medium spam probabilitySpam folder
7-8High spam probabilitySpam folder
9Very high spam probabilityBlocked

BCL (Bulk Complaint Level)

Measures if your email appears to be bulk/marketing mail.

ScoreInterpretation
0Not bulk mail
1-3Low bulk characteristics
4-7Medium bulk characteristics
8-9High bulk characteristics

Composite Authentication (CompAuth)

Microsoft's combined authentication verdict:

CodeMeaning
0Explicit authentication failure
1-99Implicit authentication failure
100-199Authentication passed
200-299Soft-passed implicit auth
300-399Not checked
400-499Bypassed checking

PCL (Phishing Confidence Level)

ValueMeaning
0Not phishing
1-3Low phishing probability
4-8High phishing probability

Header Analysis

InboxIssue parses email headers for detailed insights:

Routing Information

  • Sending IP address
  • HELO/EHLO domain
  • Relay path

Authentication Headers

  • Authentication-Results
  • ARC (Authenticated Received Chain)
  • DKIM-Signature

Provider-Specific Headers

  • X-MS-Exchange-* (Microsoft)
  • X-Gm-* (Gmail)
  • X-Yahoo-* (Yahoo)

IP Reputation

InboxIssue checks sender IP reputation:

Blacklist Status

  • Spamhaus
  • Barracuda
  • Spamcop
  • Others

Reputation Indicators

  • PTR record (reverse DNS)
  • IP age and history
  • Sending volume patterns

Recommendations

Based on analysis, InboxIssue provides actionable recommendations:

Authentication Issues

  • "Add SPF record for sending domain"
  • "Enable DKIM signing"
  • "Publish DMARC policy"

Content Issues

  • "Reduce spam trigger words"
  • "Improve text-to-image ratio"
  • "Add unsubscribe link"

Reputation Issues

  • "Check blacklist status"
  • "Review sending volume"
  • "Warm up new IPs"